All items are physically IN STOCK in our warehouse, except Special Order & Pre-Order items and some Spare Parts. Worried? Read our Stock Levels page and our Reviews.
UK Delivery - Orders over £30: FREE Economy Delivery (3 to 5 working days). Express? Just £4.95. Saturday? Just £7.95.
Decoders: New low £1 postage option on DCC loco decoders, see product pages for how. Pre-Orders - Postage on all pre-orders will rise from £1.75 to £2.00 on 1st June due to Royal Mail rises this Spring.


Contact Us

If you have ordered from us, please contact us by replying to your order confirmation - that way we know who you are and what you have ordered, so can respond faster.

We have made help pages to answer most common queries - please see the section More Links at the bottom of this page before you contact us as we may have already answered your question.

Can you order by telephone? No, sorry, we do not take telephone orders. You can order online and choose the option "Telephone me for payment" if you wish to pay over the phone.

Is it in stock? If you are asking about stock availability - Click Here for our stock policy.

Visiting our shop: Our shop is located in Fenton Barns Retail Village near Drem, but several miles outside of North Berwick - despite our postal address. It is approx 15 miles east of Edinburgh. We are open Monday to Friday 9am to 5pm. We are closed weekends and bank holidays.

Terms of sale, Faulty items, Returns: Please see the links at the bottom of this page.

Send us a message: Click or tap on our email address to open your email program: sales@timetunnelmodels.com

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